Refund & Cancellation Policy
Last Updated: August 26, 2026
This Refund & Cancellation Policy applies to website development and related services provided by [Your Name / Business Name].
1. Project Cancellation Before Work Begins
If a project is cancelled before development work has started, the refund eligibility will depend on the payment terms agreed upon with the client.
Any non-refundable fees or third-party costs already incurred may be deducted from the refund.
2. Cancellation After Work Has Started
Once development, design, customization, or other project work has started, the amount already paid may not be fully refundable because time and resources have already been invested in the project.
If a project is cancelled after work begins, the refund amount, if any, will be determined based on the work completed and expenses incurred.
3. Advance Payments
Advance payments may be required to reserve project time and begin development.
Unless otherwise agreed in writing, advance payments are not automatically refundable once work has started.
4. Additional Work
Requests outside the original project scope may require additional payment.
If additional work has already been completed, fees for that work may not be refundable.
5. Third-Party Costs
Payments made to third-party providers such as:
- Hosting companies
- Domain registrars
- Premium plugin providers
- Premium theme providers
- Payment gateways
- Stock image providers
- Other software or service providers
may be subject to the respective provider’s refund policy.
We cannot guarantee refunds for third-party purchases.
6. Client Delays
If a client does not provide required information, content, approvals, or access for an extended period, the project may be paused.
Such delays do not automatically create a right to a refund.
7. Refund Processing
Where a refund is approved, it will generally be processed using the original payment method where reasonably possible.
Processing time may depend on the payment provider or financial institution.
8. How to Request Cancellation
To request project cancellation, please contact us:
Email: [Your Email]
Please include your name, project details, and reason for cancellation.
9. Changes to This Policy
We may update this Refund & Cancellation Policy from time to time. The latest version will be published on this page.